A knowledge of working within Windows Operating Systems or equivalent. A Customer Service Associate is responsible for providing a complete service to our customers which primarily is call taking but does include policy administrating, data upload and claims assessing of moderate complexity in line with the companys standards. You'll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's 8 17 Comments Job Referrals! You must hold a High School Diploma, GED, or equivalent. In this article, you will find state restrictions, pay, and reviews. The company hires US-based work-from-home customer service representatives. exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. This is why our training is. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Fully Remote] - Mississippi Residents Welcome / $15 per hour + bonuses / 401k matching / PTO / Equipment provided - As a Customer Service Associate you'll: Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications; Juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questionsHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. message, please email We are currently hiring for the following states:Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin. or noise (radio, tv, etc. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. The purpose of the Customer Service Associate role is to be the first point of contact with our customers within the organization. Wayfair Senior Business Analyst, Customer Service Strategy Boston, MA 3d $81K-$113K Per Year (Glassdoor est.) Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. No scripts. See Open Positions B2B Sales Remote Customer Service- English Speaking | Wayfair Customer Service Associate - Portuguese & Spanish speaker. ), Wayfair wants to ensure your success. use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. No matter who you are, Wayfair is a place you can call home. Introduce yourself, and we'll get in touch if there's a role that seems like a good match. 16 Online Chat Jobs You Can Do from Home (No Phone Required) - DollarSprout Wayfair, on their job posting page, does not discuss pay rates. They would like you to look for areas where you can improve constantly. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Check out a day in Wayfair's warehouse here! Assurant claims experts use a combination of artificial and human intelligence to initiate, process, and resolve claims quickly and accurately. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. Ready to apply? Be an early applicant. No canned responses. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! You will. Vehicles last longer. Ci Assistance for Individuals with Disabilities. The company is located in Boston, MA, Boston, MA, Brunswick, ME, Bryan, TX, Ogden, UT and Orem, UT. It helps us get more startups to hire on our site. Event Details. Research salary, company info, career paths, and top skills for Customer Service Rep - PT or FT - 100% Work From Home Maintain and display a thorough understanding of products, services and procedures. View the job description, responsibilities and qualifications for this position. Work from Home Customer Service at Wayfair - startup.jobs We are currently hiring for the following states:Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. Multilingual Speaker; Portuguese speaker + fluency in Spanish, Flexible working; 2 days in office, 3 days from home. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie You will handle an estimated 50-60 phone calls per shift. Email For Later This button displays the currently selected search type. This is why our training is. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. 2021 - heden1 jaar 11 maanden. Youll play a crucial role by providing a best in class experience when its most needed. Learn more. identify areas where improvement is needed and share those trends with leadership. Careers Site Design by Beamery Careers, Customer Service Associate - Czech & Slovakian speaker. Thats why were proud to be an equal opportunity employer. Maintains contact with customers and intermediaries in relation to questions about premium or policies. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). #wayfair #workfromhome #remotejobNOTE: If the job links below no longer work that's because the job may have been filled. Whether its one of our global headquarters, fulfillment centers, or anything in between we have a place where you can do your best work. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. Als u dit bericht blijft zien, stuur dan een e-mail We are currently hiring in the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylania, Rhode Island, Vermont, Washington DC and West Virginia. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering . Thats why were proud to be an equal opportunity employer. Wayfair has an all-inclusive culture that continuously challenges me to become the best that I can be. use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. From all sites researched when searching for reviews, the average rating for Wayfair was about a 3.5 out of 5.0 stars. ), Wayfair wants to ensure your success. For more information about applying for a career at Wayfair, visit our. Answers telephone calls -1st line . jul. Sign in to create your job alert for Customer Service Consultant jobs in United States. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Parking: Team Disney Anaheim Casting Center - Visitor Lot 700 West Ball Road Anaheim, CA 92802. By comparison Wayfair is a relative newcomer, yet much like our neighbors in the academic world weve shared a love for experimentation and learning since the start. I would imagine it is in-line with most other remote customer positions. You can unsubscribe from these emails at any time. You can check your typing speed online. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. Thanks and good luck! Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. There is no ignoring the fact that 2021 proved to yet again be a year full of challenges and uncertainty for us all, including for the communities where we live, work, and play who continue to feel the many impacts of this global disruption. This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. Wayfairians are encouraged to be owners of both our work and our culture, empowering us to drive the impact that we're most passionate about. Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. Remote Work Jobs in Amsterdam, North Holland, Netherlands, Business Development Representative (Fully Remote), Manager, EMEA and Candidate Member Engagement, REMOTE Affiliate and Business Development Managers WORK FROM ANYWHERE, Remote Endpoint Infrastructure Problem Solver, Workplace Equity Specialist (Data Analyst) - Amsterdam), Author Acquisition & Growth Manager (f/m/d) | Netherlands, Digital Marketing Strategy Analyst - 3months Freelance Contract, Growth and BizDev Strategist - Freelance [Remote]. Mailing setup; ensures that the customer get informed about their renewal. Work From Home Chat Customer Service Job at Wayfair The job description asks that you troubleshoot and resolve customer inquiries. Terms and Conditions Topics can range from returns, replacements, delivery, product availability, order status, and more. . We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Company OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. Aydanos a proteger Glassdoor verificando que eres una persona real. Processes policies, requests and cancellations. Assurant does not ask for banking information from prospective employees. No scripts. November is Native American Heritage Month in the United States, an opportunity to celebrate the richness of Native and Indigenous history, culture, and traditions. Onze Wayfair Is Hiring Work-From-Home Agents RemoteWorker US. para nos informar sobre o problema. These are true human to human interactions where you can make a meaningful impact. But were united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. 700 West Ball Road Anaheim, CA 92802. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Be the first to apply. Work From Home Customer Service @ Wayfair | Simplify Jobs your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). You will be asked to provide service to a customer seeking assistance with post-order issues, such as returns, replacements, refunds, and more. With millions of products online, sometimes it can be hard to choose. Thats why were proud to be an equal opportunity employer. About Wayfair | Careers The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. Youll play a crucial role by providing a best in class experience when its most needed. They are still actively monitoring your sites and many more. Archives documents. You can unsubscribe from these emails at any time. Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! Boston is steeped in history and education some of its oldest institutions are its world-class universities. We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Youll need a passion for people. an. At Wayfair, we unlock opportunities beyond what was previously thought possible. While there are other opportunities for customer service representatives in the United States, Wayfair seems to have state restrictions on each job listing. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. We have an unconfined belief that we should make a difference in the communities we work in and serve. You will be given a level of autonomy to help customers find the right solution. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve. With OutPLEX, you'll resolve customer issues via email or phone. 1 day ago. The great news is Wayfair will provide you with all the equipment necessary to do your job. identify areas where improvement is needed and share those trends with leadership. Inbound Retail Sales Rep (Work From Home) RemoteWorker US. To protect your personal information, here are a few things you should know about our talent acquisition process: Copyright Assurant, Inc. 2023 - All rights reserved. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Sign in to create your job alert for Remote Work jobs in Amsterdam, North Holland, Netherlands. Report this job. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. No canned responses. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder excuses voor het ongemak. Most customers contact us because theyve had a problem and need your help. Wayfair United States Join or sign in to find your next job Join to apply for the Work from Home Customer Service role at Wayfair Email You may also apply directly on company website. Need Assistance? * Data driven solutions to enhance customer experience while improving internal team processes. Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. Wayfair is seeking Full Time Work from Home Spanish Customer Service Representatives. Please help us protect Glassdoor by verifying that you're a Currently, Wayfair is only hiring those that live in the states of Washington, Colorado, Arizona, Texas, Minnesota, Missouri, or Nevada. Directions to the Parking Lot: If traveling West on Ball Road, turn left on Cast Place (before . Youll need to think analytically to solve customer problems in a first contact resolution approach. Wenn Come and explore. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Enter your email below to receive job recommendations for similar positions. Our Sales teams play a critical role in driving revenue and repeat business as we grow our company. Angies goal is sharing her passion for home business, personal finance, telecommuting, and entrepreneurship, and her work has been featured on Recruiter, FlexJobs and Business News Daily. Every voice, every perspective matters. Disclosure: We may receive compensation if you sign up for or purchase products linked below.
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