alexa smartthings device is unresponsive

I am so pissed off right now I want to throw the whole lot into the trash and forget about it all!!! Reconnecting your devices is easy but can be time-consuming. After about two hours of uninstalling and re-discovering each of them, they worked for about 24 hours before it happened again. Heres where smartthings gives us a very powerful option. Restart your Alexa device: Minor glitches may cause your Alexa device to become unresponsive. If you have changed its wake word and still keep calling Alexa Alexa, it wouldnt respond. problem sorted out by just removing the SmartThings, 6 Ways To Troubleshoot Eufy Smart Lock Keeps Going Offline, 8 Reasons Why Meross Smart Plug Wont Connect To Wi-Fi. Review your user manual and see if skill-enabling is necessary for the smart device to work. You must first open the Alexa application. Since the app is malfunctioning, any new input may fail to register. Its not going to be elegant. THE BUTTON USES TWO DTHS I GRABBED FROM: C) ILL ADD DETAIL TO MY STEP-BY-STEP PROCESS (SEE BELOW) SO ADDING MY 2ND ST BUTTON GOES SMOOTHLY. Find many great new & used options and get the best deals for Amazon Alexa Voice Remote Control for Echo and Echo Dot at the best online prices at eBay! I have 5 Philips Hue bluetooth bulbs which do not require a philips hub and there is no Alexa skill for BT bulbs. definition (name: "Simulated Alexa Switch", namespace: "bjpierron", author: "bjpierron") { They work very well. No matter how hard you shout at Alexa, it wouldnt hear you if its muted. And deleting it doesnt make any difference., JD: You need to look on a different page, the page which is the list of your devices, and see which DTH is associated with the physical button you hold in your hand and which DTH is associated with the virtual device that you created.. So I used two device handlers. If it's cranked all the way up, lower it. Heres the FAQ for how you create a virtual device in smartthings: A Device type handler, on the other hand, is just a little bit of code which is used to tell smartthings how to format messages coming to or from a device. Ive checked to see if the manufacturers app is fully up to date and if not, updated it. So the best way you can address this issue is to manage your data well. Alexa works with thousands of smart devices. ok.). SEE PIC. Everything worked perfectly for about a year and now every week or so random bulbs are unresponsive. Sometimes, it is even better if you can physically move your router closer to the smart device. If you cannot connect to Wi-Fi on your smartphone, then you need to turn on or restart your router. The lights always work fine through the Philips app so I dont think its an issue on that end. + Alternatives, (2 Steps) How To Get Alexa To Whisper [2023 Guide], Alexa Not Talking Back: 11 Causes & Ways To Fix It (2023), (13 Fixes) Alexa Not Responding But Lighting Up [2023]. Next, check if the power outlet has a charge by using an outlet tester. The most common Echo Show problems and how to fix them I ONLY UNPACKED THE FIRST ST BUTTON. Click here to manage the Alexa skills and devices. Or turn on a WiFi light switch that works with Alexa. You can now use Samsung's SmartThings on your Windows 10 PC 12 steps to troubleshoot your connected devices, Its a total pain when you ask Alexa to turn on or off a device, and she tells you the connected device is not responding!. So, only do this as your last resort. and you still need one echo routine for every individual setting that you want to have, so I guess 10 of those. Its becoming an every day pain in the butt. Please follow the instructions below to renew the connection. To replace or change back Alexas wake word: After this, you shouldnt have a problem communicating with your Alexa device. With this, users can control their smart devices more easily using Alexa. I hope. Then exited. ILL WORK TO RETURN TO A CLEAN SLATE, JD: And all you have there are two different DTHs added to your library. As you can tell, its a useful technique for all kinds of devices. Alexa devices use WiFi to work. * for the specific language governing permissions and limitations under the License. There is usually a section within the manufacturers app where you can see the current version of the device's firmware and if any updates are available. AND SHE DOESNT HAVE TO MOVE TO THE ECHO TO USE THE ECHOS VOLUME BUTTON. At SmartHomePerfected we pride ourselves on providing trustworthy, unbiased information. As you may know by now, your Alexa device wont work without WiFi. For issues related to the SmartThings Skill or connected Samsung products, contact Samsung Support. Troubleshooting this problem is fairly easy! meross Smart Table Lamp, Bedside Lamp, Compatible with Apple HomeKit, Siri, Amazon Alexa and SmartThings, Tunable White and Multi-Color, Touch Control, Voice and App Control LB3 Smart Lamp, LED Bedside Touch Lamps Compatible with Alexa and Google Home, App Go_sund Control, RGB Color Changing Dimmable & Warm White Night Light for Bedroom, USB . And with the DTH in place, the button last some functionality in ST. From there youll need to re-add the device from the manufacturer's app. If moving the Alexa device is not possible, install extra routers in other areas of your home. Alexa is able to play music, provide information, deliver news and sports scores, tell you the weather, control your smart home and even allow Prime members to order products from Amazon. Ive followed all of the recommendations and still cant get Alexa to work. For this youll firstly need to disable the specific Skill from Alexas app (under More > Skills & Games > Your Skills > Skill > Settings > Disable Skill), Then Uninstall the app from your phone. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. 49" Odyssey OLED G9 G95SC - Samsung I recommend you check the user manual of the device to find out how to perform a factory reset. If everything goes well, you will not have to struggle with more errors down the road. Hello. At all. Which it is. Or at least 30 seconds. Its really just software. But this is just an extra pair. you say it found the physical button, but as far as I know, thats impossible. Hook up ring doorbell to alexa - Formacin Ejecutivos If its red, then your Alexa device microphone is off. Whats the problem this time?. In those cases the Skill Expires and needs to be re-enabled. Alexa reports of the button: The device is unresponsive. You will have to engage the unit from scratch, and that might just help you get a better response from the unit. Your Alexa device is unresponsive because the WiFi connection is unstable or has low bandwidth. This technology is amazing when it works but mostly its a huge annoyance. You can get rid of some of these errors and speed up your device by upgrading its firmware. To start with, unplug the smart plug from the power outlet for 15 seconds and plug it back in. If youre eager to use Alexa to control all smart devices, replace your smart hub. The app will only get back to normal once these software bugs are removed. This is especially true if youre keeping track of the inferences from other units and the clarity of the voice commands. She will do nothing I ask. Nine times out of ten, you will find that the command was not registered properly, and you need to do a bit of tweaking here. It seems that the connection between Smartthings and the Echo are not linking up. A few days ago, I couldnt control it with Alexa. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. Tap "Amazon Alexa.". Youll know if theres WiFi interference when the connection suddenly slows down or cuts off. Even if you do run into issues, there is a good chance that you will be able to fix all of these errors yourself. Id recommend reading up on Hubitat or Home Assistant if you are interested in deploying a local-only smart home network (with no cloud service dependencies). And they use more data compared to other devices. Forget everything you thought about code for this problem before you started this thread. Compare Hubitat Vs SmartThings Which Ones Better? Why is Alexa not responding after I renamed my device? Tap "Automation" on the bottom of the screen. If any of these mentioned parts are damaged, your Alexa device wont work. Select the Echo device you want to reset, then scroll down, and you'll find the Reset Settings menu. When you create a virtual device, you have to manually assign a device type handler to it because theres no actual discovery process at that point. The majority of these issues are not that serious and will barely take you a few minutes to adjust. Are your smart devices already set up and switched on? Check Twitter to see if there is an Alexa or Device outage! Unfortunately there is nothing that can be done during those times as the issue is out of users hands. * Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. And this firmware updates from time to time. I hope you get feeling better soon! Its not considered an actionable device. Ive checked online to see if the manufacturer is experiencing an outage. A) ILL START OVER WITH A CLEAN SLATE. At this point, if the devices are still malfunctioning, then you need to ask the SmartThings support team for guidance. This will get rid of all of the stored cache files and settings. Thank you so much for your dogged help. Brian. To re-enable the skill, search for it via the search icon in the top right of the screen. Using the SmartThings button to trigger a single action is pretty easy. Selecting specific alexa can now talk to enable doorbell can turn on ios or camera. Voice controls are even accessible via Bixby or Alexa. But we cant Use a smartthings button as the trigger. Remove the smartthings button from your account. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. So now we are going to set up a smartthings automation so that when you press the smartthings button the virtual sensor will open. Unplug the power adapter from the wall socket. You can do this exactly as described with webcore, but to make it even easier, there is a DTH (The one you already had from pierron) which is amazingly both A virtual sensor and a virtual switch. Or at least in the same room. metadata { Hi All, I have a Stelpro Ki Thermastat that works great with smartthings, but alexa is not recognizing it. The one remnant I cant delete is the SmartApp I guess I set up. It looks like the Tuya / Smart Life cloud service had an outage for a number of hours on the 10th of June which was the problem. Updated. After clicking Disable Skill, look for your device in the My Skills section. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. YOU STATED The physical button uses its own original DTH. NO DTH WAS PROVIDED. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. If you know how to change Alexas wake word, then this process is easy for you. SmartThings device does not respond or the status is - Samsung These bugs can cause the apps system to freeze and prevent receiving new data. Can you reach out to the company itself? When I go in to the alexa app it says the same thing that the device is unresponsive. Ill experiment with deleting one, then the other. When you factory reset your Alexa device, all data and custom settings will be deleted. In thinking about my problem, maybe its related to having two Device Handlers? Nothing worked. Under the Reset Settings menu, select the Factory Reset option and select the selected option. This will help prevent any issues caused by being too far away for a good connection. After that, log into your Amazon account and try using SmartThings devices. But maybe you want to press a smartthings button and have your lights come on and echo start playing a recording of dogs barking. Works for about half a day then takes a dump. JD: Both of these devices will show up in the smartthings mobile app. Reset to factory Ive decided to keep the Alexa for a timer and weather and news alerts. In that situation even though Alexa can see the button nothing will work right.). Once youve connected your Alexa device to your WiFi, make sure to do the same to your other smart devices. To check this there are a variety of Wi-Fi signal checker apps you can install on your phone. ONLY ONE BUTTON DEVICE IS IN THE ST WEB LIST OF DEVICES. If you're connecting to Alexa with the wrong Wi-Fi password, this could be the cause of the problem. Outdated firmware and power connectivity issues can also cause the issue. So, if youre new to the market and are not really sure about spending money on this system, there is no need to hesitate. It's possible that one of the Echo devices is an Echo Plus, but I can't see anything in the app or on the Echo itself that indicates this. This is caused by the SwitchBot - Alexa connection expired. 8 Ways To Fix WeMo Plug Not Responding To Alexa Some devices require that you enable their Alexa skills to complete pairing. If your actual Alexa device, such as an Echo speaker or display, is not answering you, check out our other troubleshooting guide here. Any advice? Meaning it wont respond to your queries. So, if you believe that your issue is unique, then your best bet is to ask the SmartThings team for support. Thanks so much for the lengthy, tailored and specific response. I set up a ST Virtual Device, so that that Alexa will recognize button events. You dont use that DTH for your smartthings button. If that doesnt work, consider factory resetting your device. So Im not going to say its impossible, but I am going to say its crazy complicated. Me, I dont like giving up. capability "Switch" We even tried removing a device and Alexa cannot now find it. There are no other methods that you can use to fix the programming bugs with the device itself. But then can fail to do so if there are system errors. And users receive these updates by updating their apps. The Truth, Alexa wont respond to any of your queries. Im getting pretty tired of Alexa refusing to work with things. Its a brand new virtual device. * Then, enter the smart hub brand or model on the search bar. THIS BUTTON PUSHER USES A SwitchBot Hub, WHICH ILL SOON TRY TO INTEGRATE INTO MY SYSTEM. On the other hand, if youre not that sure about the response at this point, then you need to look toward the hardware side of things to figure out the situation. Onlyits not the SmartThings button. Your list of devices in the smartthings mobile app is going to show two separate devices: your SmartThings button and zebra (a virtual device). show original. These devices are supposed to communicate via WiFi. While the SmartThings unit is a robust device, it is not really meant for rough use. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. While youre at it, check if theres accumulated dirt on the speaker power port. The smart plugs all work when controlled through the remaining 3 echo devices or through the apps on my phone. Im open to any suggestions you may have. Whisper mode allows users to talk to Alexa while whispering. And they cant do that if they are not on the same network. It will walk you through creating the right kind of virtual device. Its very much appreciated! When you turn the virtual switch off, the virtual contact sensor will look like it closed. The Hunter Fan Team. A lot of apps rely on cloud services which can go down from time to time. 1. Controlling these security settings is bit out of the scope of this article so I recommend you research fully before making any permanent changes. If the device Alexa is trying to connect to is a distance from your router, then it would have low Wi-Fi signal. Uninstall and reinstall the device manufacturer's app. Every now and then those cloud services experience an outage which also knocks out your devices. bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy I have an Alexa that I have had for several years. And your smart device also depends on its manufacturer app. You dont always have to upgrade your internet plan. I hope youre feeling better! See below. If its no longer there, then youve successfully disabled it. All of my devices became unresponsive at once with Alexa. JD: From your description, I dont understand which one Alexa has discovered. The virtual device uses the virtual DTH.. Both of these devices will show up in the smartthings mobile app. Perhaps your guests had switched off the lights in the guest room when they left. I added the Sengled app in hopes of correcting the problem but it didnt do anything more than the Alexa app. In that case I usually go back on to mobile data and check online to see if theres an ISP outage. In this case, these devices can be much more susceptible to interference from other radio signals, or even physical obstructions like closed doors. I have the original Alexa the large one. After that, mute Alexas microphone for at least 15 minutes. I also bought an Alexa controlled TV that I never got to work. If youre keeping track of the basic connectivity status and there are no issues with the voice commands, then you will have an easier time fixing the errors. Check if the WiFi network matches the same network connected to your Alexa device. You will need to provide permission to link again. You can only create Alexa routines through the Amazon Alexa app. Almost daily I receive a message from Amazon (Alexa) telling me that my connection to SmartThings has expired and needs to be renewed. Why is Alexa not responding after I renamed my device? To avoid the tail between the legs feeling, and feeling defeated, Ill convince myself the remote is a better solution. I disabled the Smarthings skill. I bought a shark robot vacuum & Alexa recognizes the device but thinks its powered off & unresponsive. It cycles through the blinking and the colors but refuses to pair with Alexa. Alexa Device Is Unresponsive | Here's How to Fix It - ElectricalGang The virtual device DTH works fine, I think perhaps youre still misunderstanding the basic concept. I succeeded in having the button show up in Alexa, but it wouldnt function. Not to mention that Alexa will continue to whisper until you turn this mode off. I remove them from the Alexa app and add them back through discovery however the majority of the time Alexa still cant connect. I talk a lot about turning things off and on again. Luckily, fixing these issues is not that difficult. Under Devices, click "Echo and Alexa.". And deleting it doesnt make any difference. I usually just run the same Google speed test check, except this time I stand beside the device as opposed to the Wi-Fi router. I have 4 echo devices on my network. It should respond now. Power cycled several times Alexa devices cant detect devices that are connected to a different WiFi network. Cleaned & air blasted unit If you want to stop Alexa from whispering, disable the whisper mode. You can go to your Alexa app and try disabling and then re-enabling smart home skills. Already have: I gave you an eBay link for one. If not, disconnect from the WiFi. Trying to delete that smart app in the ST Web page of My SmartApp gives an error message that the app is being used by one or more people. Unless you mistakenly changed the DTH for the physical button to the virtual device, rather than leaving the physical button alone and creating a brand new virtual device which will use the virtual DTH. Fixing the situation is only possible when you are sure that the hardware is in good shape. Follow the instructions in Point 8 below for this. This has worked for me before where the manufacturer made changes to the apps authentication requiring an account relinking. If your SmartThings devices cant connect to a stable network, then they will show up as unresponsive on your mobile app. You can do that by soft resetting your Alexa device. Very frustrating. Then, set up your new device by following the on-screen instruction. Thanks in advance. My Alexa device has lights on. 8 Ways to Speed Her Up, Solved: Alexa / Echo Not Answering My Voice Commands. This leads to the connected device is not responding message. #2 CONTROL A SwitchBot Smart Switch Button Pusher TO TURN ON THE EXISTING COFFEE MACHINE THAT MY WIFE LOVES. I thought Alexa devices update automatically. To unmute your Alexa device, you just have to press the microphone button. Newbie here. ( 2nd post) I hope I posted in the right section. This mode is convenient at night or when you have toddlers at home. Free shipping for many products! Typically, the app is named after the devices brand name. Did you have family or friends who slept over? Log in to your account and follow the steps to add the device again, if required. And thats exactly why your Alexa device may appear unresponsive. Alexa, I said turn off the bedroom lights. It can be frustrating, especially if it happens repeatedly. My wife will have an easier time using it. But it doesnt respond. First, as I mentioned previously, the SmartThings button is not visible to echo. So, be sure to thoroughly check up on the unit before going through these methods. Unfortunately, Im still not feeling very well today, so Im only going be able to help you a piece at a time and if anybody else wants to jump in, please do. For this youll need to check your Wi-Fi router settings and look for features like AP Isolation, Client Isolation, UNPN. At this point, the best bet is to resort back to some of the older tried and true techniques. On iOS, hold the app icon and hit Remove App and then Delete App. Google has its own speed test in its search so by clicking that you can see what your internet speed is. I cant tell the difference between a DTH that handles the physical switch and one that handles the virtual switch. No change. A factory reset wipes the device completely and returns it to its original form. Save my name, email, and website in this browser for the next time I comment. Having smart controls with Alexa is one of the most crucial things when it comes to optimizing the smart home setup. . Any ideas? If it is, remove Alexa from your Linked Services in the SmartThings app's settings before re-adding. I was curious if it would pair with my Echo Show 8 that I am now using. * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except This meant Alexa could see the devices but couldnt communicate over the net to operate them. Open the SmartThings app. I have an Alex Echo, Smartthings hub, and various devices. Is this the problem? Update the device firmware to the latest version, Connect MyQ with Google Home & Google Assistant (2023 Update), Alexa Slow to Respond? However, if your plug is unresponsive, there are two ways that you can use to update the firmware on these plugs. If I press the button, open Zebra. To check or change the WiFi network, first, go to the app setting. Alexa And SmartThings Integration (Voice Control SmartThings!) After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. Many things cause your WiFi connection to become unstable, including: Fortunately, fixing an unstable internet connection is easy. This cloud reliance is a major risk with smart home devices, which is why there is a push towards local-only home automation. The porch light had been in use for three or four months, the bedroom light for about a month. Perhaps you can schedule it to turn on before bedtime and turn off before your morning alarm. So there you are. With a Bachelor of Science (Hons) Degree in Computing and IT from The Open University, his 15 years experience as a software engineer is what initially inspired him to play around with home automation platforms.

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